Even as the company grows, opening new locations states away, we strive to keep everything as interconnected as possible. A new way we are facilitating this is through regular, interdepartmental swaps where our team captains and a few other volunteers spend time answering calls instead of their typical roles. This not only boosts the connections between departments, but also gives people who don’t normally interact with customers the opportunity to do so. We as a company are more efficient at addressing our customer’s needs when we remain grounded.
The SupplyHouse.com team strives to build and maintain a team dedicated to providing a refined experience for our customer. By participating in activities like this and incorporating the lessons we learn into all of our daily rolls we are doing just that. Stop by SupplyHouse.com for all of your plumbing, heating, and HVAC products and see for yourself!